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Most Asked Questions In The 24kbet:
Q1: How to log in after installing the 24kbet?
To log in, open the app and enter your registered mobile number, then verify the One-Time Password (OTP) sent to you. This process will securely log you in without requiring a password or email. You can now easily access the app using just your mobile number and OTP.
Q2: What should I do if I am not getting OTP?
To initiate this process, ensure a strong internet connection is available and wait for a stable signal. If the OTP is not received after a certain time, you can try sending it again by clicking "send OTP." If you still encounter issues, you can reach out to the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in, try using your active phone number. If the number has changed, send your updated KYC (Know Your Customer) details to the customer support via email to facilitate the account transfer. This will help resolve the login issue.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device. Then, download the latest version of the app and you should be able to log in and play without any problems. This will ensure you're using the most up-to-date version of the app.
Most Asked Questions Related To Withdraw In The 24kbet:
Q1: What is the minimum withdrawal amount in the 24kbet?
In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are only possible for money earned from gaming, and not for bonus amounts. This means users can access their earned winnings but not the rewards they receive for participating in the app.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure that you have completed and submitted all your Know Your Customer (KYC) details within the app. This includes saving your Aadhaar card, UPI information, and all relevant bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services can process transactions within 30 minutes to 3 hours. However, occasional delays in payment processing can cause a wait time of up to 24 hours. This delay can be frustrating, but it is an exception to the otherwise efficient service provided by the app.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn by anyone else. Any winnings earned from games played with the bonus amount can be withdrawn. This means the bonus itself is non-withdrawable, but winnings from it are.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, go to settings and check your transaction history to see if your withdrawal request is failing. If it is, don't worry, the funds will be added to your wallet account within 24 hours. If it doesn't happen, you can contact their care centre for assistance.