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Most Asked Questions In The 55 ace:
Q1: How to log in after installing the 55 ace?
To log in, open the app and enter your registered mobile number to receive a verification OTP. Once verified, you'll be logged in without needing a password or email. This convenient method allows you to easily access your account.
Q2: What should I do if I am not getting OTP?
To begin, ensure your internet connection is stable and strong. After confirming your connection, click 'send OTP' and wait for the verification code to arrive. If you don't receive the OTP within the allotted time, use the app's live chat support for assistance.
Q3: What should I do if I am not able to log in with my old number?
To resolve the issue, try logging in with your active phone number. If the number has changed, send your updated KYC (Know Your Customer) details to customer support via email to facilitate account transfer. This will help resolve the problem.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. Once you've installed the updated app, you should be able to log in and start playing without any problems.
Most Asked Questions Related To Withdraw In The 55 ace:
Q1: What is the minimum withdrawal amount in the 55 ace?
In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are limited to the money earned from gaming, not including bonuses. This means you can only withdraw the actual winnings from your gaming activities.
Q2: Is it necessary to do KYC for withdrawal?
To complete the registration, please ensure you have saved your Aadhaar card, UPI details, and all required bank information within the app. All your KYC (Know Your Customer) details are necessary to proceed. This will help facilitate a smooth registration process.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services can facilitate a process that takes as little as 30 minutes to 3 hours to complete. However, payment delays may occur, requiring users to wait up to 24 hours for the payment to be processed. This delay can impact the overall completion time of the process.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn. Any winnings earned from playing with the bonus amount can be withdrawn. The bonus itself is non-withdrawable.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, first check your transaction history under settings, where you'll see if your withdrawal request is pending. If it's not showing, don't worry, as the money should be added to your wallet account within 24 hours. If it still doesn't appear, you can reach out to their care centre for assistance.