bdg

bdg App support

Contact
+91 5427478528

Adress
Indian
Rajasthan
Dausa
postalCode:304001

Most Asked Questions In The bdg:

Q1: How to log in after installing the bdg?

To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to securely access your account. This streamlined login process eliminates the need for a password or email verification.

Q2: What should I do if I am not getting OTP?

To proceed, check your internet connection for a strong signal and wait for it to be stable. If an OTP is not received after waiting, try clicking on send OTP again. If you still don't receive the OTP, you can reach out to the app's support system through live chat for assistance.

Q3: What should I do if I am not able to log in with my old number?

To log in successfully, use the same active number. If your phone number has changed, send your updated KYC details to our customer support team via email to facilitate account transfer. This will enable a smooth account shift.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the app from your device and then download the latest version. This will allow you to easily log in and play the updated app. Once installed, you should be able to access the app without any problems.

Most Asked Questions Related To Withdraw In The bdg:

Q1: What is the minimum withdrawal amount in the bdg?

In this app, the minimum withdrawal amount is Rs. 100, which is higher compared to other apps. However, users can only withdraw the money earned from gaming, excluding bonus amounts. This means that the bonus rewards collected cannot be withdrawn.

Q2: Is it necessary to do KYC for withdrawal?

To proceed, please ensure all your Know Your Customer (KYC) details are completed and submitted in this app. This includes saving your Aadhaar card, UPI details, and all relevant bank information.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services typically allow transactions to be processed within 30 minutes to 3 hours. However, in some cases, payment delays can occur, requiring a wait of up to 24 hours. This delay is an exception to the usual quick processing times within the app.

Q4: Why is the bonus balance not being withdrawn?

The bonus funds can only be used for gaming purposes and cannot be withdrawn by anyone else. Any winnings earned with the bonus amount can be withdrawn.

Q5: Withdraw failed, money did not come, what should I do?

To resolve the issue, check your transaction history in the settings to see the status of your withdrawal request. If it's not showing up, don't worry, the funds will be added to your wallet within 24 hours. If you still have issues, you can reach out to their customer care centre for assistance.

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