bdg

bdg App support

Contact
+91 6446362836

Adress
Indian
Nagaland
Kiphire
postalCode:797101

Most Asked Questions In The bdg:

Q1: How to log in after installing the bdg?

To log in, open the app and enter your registered mobile number. Verify the One-Time Password (OTP) sent to your number, and you'll be logged in instantly. This eliminates the need for a password or email login.

Q2: What should I do if I am not getting OTP?

To proceed, check your internet connection and wait for a strong signal. If you still don't receive an OTP after attempting to send it, you can contact the app's support system through live chat for assistance.

Q3: What should I do if I am not able to log in with my old number?

To log in successfully, use the same active phone number. If your number has changed, submit your updated KYC details to the customer support team via email to facilitate account transfer. This will enable a smooth account shift.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the app from your device and then download the latest version. Once installed, you should be able to easily log in and start playing. This will ensure you have the most up-to-date version of the app.

Most Asked Questions Related To Withdraw In The bdg:

Q1: What is the minimum withdrawal amount in the bdg?

In this app, you can withdraw a minimum of Rs. 100, which is higher than in some other apps. Withdrawals are only allowed for money earned from gaming, and not for bonus amounts. This means you can cash out the money you've won, but not any additional rewards or incentives.

Q2: Is it necessary to do KYC for withdrawal?

To proceed, please ensure you've completed and submitted all required KYC details within the app. This includes saving your Aadhar card, linking UPI, and adding your bank details.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services typically process transactions within 30 minutes to 3 hours. However, in some cases, payment processing may be delayed, requiring a wait of up to 24 hours. This delay can occur despite the overall efficiency of the app's services.

Q4: Why is the bonus balance not being withdrawn?

The bonus money can only be used within the gaming platform and cannot be withdrawn. Any winnings earned using the bonus can be withdrawn.

Q5: Withdraw failed, money did not come, what should I do?

To resolve the issue, check your transaction history in the settings to see if your withdrawal request is being processed. If not, rest assured that the funds will be added to your wallet account within 24 hours. If you don't see the funds after 24 hours, you can contact their care centre for assistance.

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