bdg

bdg App support

Contact
+91 3848748178

Adress
Indian
Chhattisgarh
Pandatarai
postalCode:491881

Most Asked Questions In The bdg:

Q1: How to log in after installing the bdg?

To log in, open the app and enter your registered mobile number to receive an OTP verification. Once verified, you'll be logged in without needing a password or email. This convenient method allows for easy access.

Q2: What should I do if I am not getting OTP?

To start, check your internet connection for a strong signal. After establishing a connection, click on "send OTP" and wait for the code to arrive. If you don't receive the OTP, use the app's live chat support system for assistance.

Q3: What should I do if I am not able to log in with my old number?

To log in successfully, use the same active phone number. If your number has changed, submit your updated KYC (Know Your Customer) documents to the customer support via email to facilitate a smooth account transfer.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the current app from your device and then download the latest version. Once installed, you can log in and start playing the updated app without any problems. This should ensure a smooth and hassle-free gaming experience.

Most Asked Questions Related To Withdraw In The bdg:

Q1: What is the minimum withdrawal amount in the bdg?

In this app, you can withdraw a minimum of Rs. 100, which is higher than other similar apps. The withdrawn amount is based on earnings from gaming activities, not bonus funds. You cannot withdraw bonus money, only the money you have earned through gaming.

Q2: Is it necessary to do KYC for withdrawal?

To complete the process, please ensure all your Know Your Customer (KYC) details are updated and saved in the app. This includes saving your Aadhar card, UPI details, and all relevant bank information.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's services are generally fast and stable, allowing the process to be completed within 30 minutes to 3 hours. However, payment delays can occur, requiring users to wait up to 24 hours for the transaction to be processed. This delay can add extra time to the overall process.

Q4: Why is the bonus balance not being withdrawn?

The bonus is only redeemable for gaming purposes and cannot be withdrawn by anyone else. Any winnings from games played with the bonus can be withdrawn. The bonus itself cannot be withdrawn, but any earnings from it can be accessed.

Q5: Withdraw failed, money did not come, what should I do?

To resolve the issue, go to your settings and check your transaction history to see the status of your withdrawal request. If the request is pending, the funds will be added to your wallet account within 24 hours. If you encounter any further issues, you can contact their care centre for assistance.

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