bdg

bdg App support

Contact
+91 5612296279

Adress
Indian
Chhattisgarh
Sahaspur-Lohara
postalCode:491881

Most Asked Questions In The bdg:

Q1: How to log in after installing the bdg?

To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to secure your login. This method replaces the need for a password or email login, making it easier to access the app.

Q2: What should I do if I am not getting OTP?

To proceed, ensure your internet connection is stable and strong. Wait for a signal, then click 'send OTP' and wait again. If you don't receive the OTP, use the app's live chat support for assistance.

Q3: What should I do if I am not able to log in with my old number?

To log in, use the active account number. If your account number has been updated, submit your correct KYC details to the customer support team via email to transfer your account. This process will facilitate a smooth account shift.

Q4: You are getting blackout and the app is not opening?

Uninstall the app from your device to resolve the issue. Download the latest version of the app to ensure you have the most up-to-date features and functionality. This should allow you to log in and start playing without any problems.

Most Asked Questions Related To Withdraw In The bdg:

Q1: What is the minimum withdrawal amount in the bdg?

In this app, you can withdraw a minimum of Rs. 100, which is higher than other apps. Withdrawals are limited to the money earned from gaming, not bonus amounts. This means you can only withdraw the funds you've earned through gameplay, not rewards or bonuses.

Q2: Is it necessary to do KYC for withdrawal?

To proceed, please ensure all your Know Your Customer (KYC) details are complete and submitted within the app. This includes saving your Aadhaar card, UPI information, and all relevant bank details.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services can complete the process in as little as 30 minutes, but in some cases, it may take up to 3 hours. However, payment processing can sometimes be delayed, requiring users to wait for up to 24 hours. This delay in payment processing can extend the overall completion time.

Q4: Why is the bonus balance not being withdrawn?

The bonus funds can only be used for gaming purposes and cannot be withdrawn. Any winnings earned using the bonus amount can be withdrawn. This means you can withdraw the money won from playing games with the bonus, but not the bonus itself.

Q5: Withdraw failed, money did not come, what should I do?

To resolve the issue, go to your settings and check your transaction history to see the status of your withdrawal request. If your withdrawal is delayed, don't worry, as the money should be added to your wallet account within 24 hours. If it still doesn't appear, you can contact their care centre for further assistance.

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