bdg game

bdg game App support

Contact
+91 4129246484

Adress
Indian
West Bengal
Malda
postalCode:732101

Most Asked Questions In The bdg game:

Q1: How to log in after installing the bdg game?

To log in, open the app and enter your registered mobile number. Verify the OTP (one-time password) sent to your number to secure your login. This eliminates the need for a password or email login, making it a convenient and hassle-free process.

Q2: What should I do if I am not getting OTP?

To proceed, first check your internet connection for a strong signal. If you still don't receive the OTP after clicking send, wait for the designated time to pass before seeking assistance from the app's support system via live chat.

Q3: What should I do if I am not able to log in with my old number?

To log in successfully, use the same active phone number associated with your account. If your number has changed, please submit your updated KYC (Know Your Customer) details to our customer support team via email to facilitate a smooth account transfer.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the app from your device. Then, download the latest version of the app to ensure you have the most up-to-date features and functionality. This should allow you to log in and play the app without any issues.

Most Asked Questions Related To Withdraw In The bdg game:

Q1: What is the minimum withdrawal amount in the bdg game?

In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are only allowed for earnings from gaming, not bonus rewards. This means you can't withdraw bonus money, only the money you've earned through gaming activities.

Q2: Is it necessary to do KYC for withdrawal?

To complete the process, please ensure all your Know Your Customer (KYC) details are uploaded and saved in this app, including your Aadhar card and bank details. Additionally, you will need to link your UPI account for verification purposes. This will help facilitate a smooth and secure experience.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services typically shorten the process time to 30 minutes to 3 hours. However, in some cases, payment delays may occur, requiring a wait of up to 24 hours.

Q4: Why is the bonus balance not being withdrawn?

The bonus funds earned can only be used for gaming purposes and cannot be withdrawn. Any winnings earned from playing games with the bonus amount can be withdrawn.

Q5: Withdraw failed, money did not come, what should I do?

To resolve the issue, go to the settings and check your transaction history to see if your withdrawal request is failing. If it is, don't worry as the money will be added to your wallet account within 24 hours. If it still doesn't appear, you can contact their care centre for further assistance.

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