bdg game

bdg game App support

Contact
+91 4156382178

Adress
Indian
Assam
Dhubri
postalCode:783330

Most Asked Questions In The bdg game:

Q1: How to log in after installing the bdg game?

To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to complete the login process. Once verified, you can log in without needing a password or email.

Q2: What should I do if I am not getting OTP?

To proceed, check your internet connection and wait for a strong signal. If an OTP isn't sent within the expected time, try clicking the "send OTP" option again. If you still don't receive the OTP, use the app's live chat support for assistance.

Q3: What should I do if I am not able to log in with my old number?

To access your account, try logging in with your current active number. If the number has changed, please send your updated KYC (Know Your Customer) details to the customer support system via email. This will facilitate the transfer of your account to the new number.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the app from your device and then download the latest version. Once installed, you can log in and enjoy the updated app. This should allow you to access and play the app without any problems.

Most Asked Questions Related To Withdraw In The bdg game:

Q1: What is the minimum withdrawal amount in the bdg game?

In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are limited to the money earned from gaming, not including bonus amounts. This means users can only withdraw their actual winnings, not bonus rewards.

Q2: Is it necessary to do KYC for withdrawal?

To proceed, please ensure all your Know Your Customer (KYC) details have been completed and submitted in this app. This includes saving your Aadhar card and linking your UPI and bank details.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services enable a quick process, typically taking 30 minutes to 3 hours. However, occasional payment delays may occur, requiring users to wait up to 24 hours. This delay is a temporary exception to the app's generally efficient processing time.

Q4: Why is the bonus balance not being withdrawn?

The bonus money can only be used for gaming purposes and cannot be withdrawn. Any winnings earned from playing with the bonus amount can be withdrawn. This means the bonus itself is non-withdrawable, but its winnings are accessible.

Q5: Withdraw failed, money did not come, what should I do?

To resolve the issue, check your transaction history in the settings and verify if your withdrawal request is failing. If it is, don't worry, the money will be added to your wallet account within 24 hours. If you encounter further issues, you can seek assistance from their care centre.

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