bdg game

bdg game App support

Contact
+91 9373877157

Adress
Indian
Jharkhand
Jamshedpur
postalCode:831001

Most Asked Questions In The bdg game:

Q1: How to log in after installing the bdg game?

To log in, open the app and enter your registered mobile number. Verify the OTP sent to your number, and you'll be logged in instantly. This eliminates the need for a password or email login.

Q2: What should I do if I am not getting OTP?

To begin, check your internet connection for a strong signal. If you don't receive an OTP after clicking send, wait for the allotted time to pass before seeking assistance through the app's live chat support system.

Q3: What should I do if I am not able to log in with my old number?

To log in successfully, try using the same active phone number. If your phone number has changed, submit your updated KYC (Know Your Customer) details to our customer support via email to facilitate account transfer. This will help resolve any login issues.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the app from your device and then download the latest version. This will ensure you have the most up-to-date version, allowing you to easily log in and continue playing.

Most Asked Questions Related To Withdraw In The bdg game:

Q1: What is the minimum withdrawal amount in the bdg game?

In this app, you can withdraw a minimum of Rs. 100, a higher withdrawal amount compared to other apps. Only earnings from gaming can be withdrawn, and the collected bonus money cannot be withdrawn. This allows you to redeem your gaming rewards, but not the bonus incentives.

Q2: Is it necessary to do KYC for withdrawal?

To proceed, please complete and submit all your Know Your Customer (KYC) details within this app, which should include saving your Aadhar card, UPI, and bank details. This information is necessary for verification purposes. Saving these details will ensure a smooth and secure experience.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services can complete the process within 30 minutes to 3 hours. However, payment delays may occur, requiring a wait of up to 24 hours. This delay can be frustrating, affecting the overall duration of the process.

Q4: Why is the bonus balance not being withdrawn?

The bonus money earned in gaming activities can only be used within the platform, not withdrawn by others. It can be withdrawn once earned by playing games with the bonus. This means the bonus itself cannot be withdrawn, only winnings from it.

Q5: Withdraw failed, money did not come, what should I do?

To resolve the issue, check your transaction history in the settings. If your withdrawal request is pending, the funds will be added to your wallet account within 24 hours. If you're still experiencing issues, you can reach out to their customer care centre for assistance.

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