bdg games

bdg games App support

Contact
+91 5399768377

Adress
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Karnataka
Bhopal
postalCode:462001

Most Asked Questions In The bdg games:

Q1: How to log in after installing the bdg games?

To log in, open the app and enter your registered mobile number. This will prompt an OTP verification, which upon completion, will securely log you in. No password or email is required for login, making the process quick and easy.

Q2: What should I do if I am not getting OTP?

To proceed, check your internet connection for a strong signal and wait for the app to send an OTP. If you don't receive the OTP within the allotted time, you can seek assistance from the app's support system via live chat.

Q3: What should I do if I am not able to log in with my old number?

To log in, try using your active phone number. If your number has changed, send your updated KYC (Know Your Customer) details to customer support via email to assist with the account transfer.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the app from your device and download the latest version. Once installed, you can log in and start playing the updated app without any problems. This should provide a seamless gaming experience.

Most Asked Questions Related To Withdraw In The bdg games:

Q1: What is the minimum withdrawal amount in the bdg games?

In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are only allowed for earned gaming money, not bonus amounts. This means users can only redeem the money they've earned through gameplay.

Q2: Is it necessary to do KYC for withdrawal?

To proceed, please ensure that you complete and submit all required KYC details within this app. This includes saving your Aadhar card, UPI information, and bank details. Having all necessary information saved will enable a smooth experience.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services can complete the process within 30 minutes to 3 hours. However, occasional payment delays can extend the wait time to up to 24 hours.

Q4: Why is the bonus balance not being withdrawn?

The bonus funds can only be used for gaming purposes and cannot be withdrawn by anyone but the player themselves. Any winnings earned while using the bonus amount can be withdrawn. The bonus funds themselves remain non-withdrawable.

Q5: Withdraw failed, money did not come, what should I do?

To resolve the issue, check your transaction history in the settings to see if the withdrawal request is being processed. If it's not showing up, don't worry as the funds will likely be added to your wallet account within 24 hours. If the issue persists, you can reach out to their care centre for assistance.

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