bdg games

bdg games App support

Contact
+91 7892218897

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Nagaland
Wokha
postalCode:797101

Most Asked Questions In The bdg games:

Q1: How to log in after installing the bdg games?

To log in, open the app and enter your registered mobile number. Verify the OTP sent to your number, and you'll be logged in. This method eliminates the need for a password or email login.

Q2: What should I do if I am not getting OTP?

To proceed, first ensure a strong internet connection is established. Wait for the "send OTP" button to be activated with a stable signal, then click it. If the OTP doesn't arrive within the expected time, use the app's live chat support for assistance.

Q3: What should I do if I am not able to log in with my old number?

To log in, use the same active number. If the number has changed, send your correct KYC details to customer support via email to update your account. This will enable the transfer of your account to the new number.

Q4: You are getting blackout and the app is not opening?

Uninstall the app from your device to resolve the issue. Download the latest version of the app to ensure you have the most up-to-date features and functionality. This should allow you to log in and start playing without any problems.

Most Asked Questions Related To Withdraw In The bdg games:

Q1: What is the minimum withdrawal amount in the bdg games?

In this app, users can withdraw a minimum of Rs. 100, which is higher than what other apps offer. Withdrawals are only possible for earned gaming money, not bonus funds. This means users can only cash out the amount they've won from playing games.

Q2: Is it necessary to do KYC for withdrawal?

To use this app, you must complete and submit your Know Your Customer (KYC) details, which include saving your Aadhar card, UPI, and all bank details within the app. This is a necessary step for the app's functionality. Please ensure all required information is accurately and securely stored in the app.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The process within this app is relatively quick, taking approximately 30 minutes to 3 hours to complete due to its fast and stable services. However, some users may experience delays with payments, requiring them to wait up to 24 hours for the issue to be resolved. This delay can add to the overall processing time.

Q4: Why is the bonus balance not being withdrawn?

The bonus earnings can only be used within the gaming platform and cannot be withdrawn by anyone else. You can withdraw any winnings earned from playing games using the bonus amount. The bonus earnings themselves are non-withdrawable.

Q5: Withdraw failed, money did not come, what should I do?

To resolve the issue, check your transaction history in the settings to see if your withdrawal request is failing. If it is, don't worry, as the funds should be added to your wallet account within 24 hours. If you still encounter issues, you can contact their care centre for assistance.

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