bdg games

bdg games App support

Contact
+91 5996846748

Adress
Indian
Maharashtra
Pimpri Chinchwad
postalCode:411044

Most Asked Questions In The bdg games:

Q1: How to log in after installing the bdg games?

To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to securely log in without needing a password or email. This convenient method allows easy access to your account.

Q2: What should I do if I am not getting OTP?

To start, check your internet connection for a strong signal. Wait for a few seconds after sending the OTP request, and if you still don't receive the code, you can reach out to the app's support system through live chat.

Q3: What should I do if I am not able to log in with my old number?

To log in, use the same active phone number. If your phone number has changed, send your valid KYC (Know Your Customer) documents to the customer support team via email to assist with account transfer. This will help resolve the issue and shift your account to the new number.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the app from your device and then download the latest version. Once the update is installed, you should be able to log in and start playing without any problems. This should ensure you have the most up-to-date version of the app.

Most Asked Questions Related To Withdraw In The bdg games:

Q1: What is the minimum withdrawal amount in the bdg games?

In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are limited to the money earned from gaming, excluding any bonuses collected. This means users cannot withdraw bonus funds, only the money they've earned through gameplay.

Q2: Is it necessary to do KYC for withdrawal?

To complete the registration process, please ensure all your Know Your Customer (KYC) details are filled and submitted in the app. This includes saving your Aadhar card, UPI details, and all linked bank information.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services can complete the process within 30 minutes to 3 hours. However, payment delays may occur, requiring users to wait up to 24 hours for the transaction to be processed. This delay can be a drawback for those in need of immediate payment processing.

Q4: Why is the bonus balance not being withdrawn?

The bonus money earned can only be used for gaming and cannot be withdrawn by anyone other than yourself. You can withdraw any winnings earned from playing games with the bonus amount. This means the bonus itself remains non-withdrawable, but winnings from it can be cashed out.

Q5: Withdraw failed, money did not come, what should I do?

To resolve the issue, check your transaction history in the settings to see if your withdrawal request is failing. If so, don't worry, the funds will be added to your wallet account within 24 hours. If the issue persists, you can contact their care centre for assistance.

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