bdg

bdg App support

Contact
+91 3259393142

Adress
Indian
Karnataka
Dharwad
postalCode:580001

Most Asked Questions In The bdg:

Q1: How to log in after installing the bdg?

To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to securely access your account. This convenient method eliminates the need for a password or email login.

Q2: What should I do if I am not getting OTP?

To verify your information, first ensure you have a stable internet connection. Wait for a strong signal, then click to send an OTP and wait for it to arrive. If you don't receive the OTP, use the app's support system through live chat for assistance.

Q3: What should I do if I am not able to log in with my old number?

To access your account, try logging in with the active number associated with it. If the number has changed, please submit your updated KYC details via email to our customer support team. This will help facilitate the transfer of your account to the new information.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the app from your device. Then, download the latest version of the app to ensure you have the most up-to-date features and functionality. Once installed, you should be able to log in and play without any problems.

Most Asked Questions Related To Withdraw In The bdg:

Q1: What is the minimum withdrawal amount in the bdg?

In this app, users can withdraw a minimum of Rs. 100, higher than some other apps. Withdrawals are limited to the money earned from gaming, not including bonus amounts. Users cannot withdraw bonus money, only their actual gaming earnings.

Q2: Is it necessary to do KYC for withdrawal?

To proceed, please ensure that you have completed and submitted all your Know Your Customer (KYC) details within the app. This includes saving your Aadhar card, UPI information, and all relevant bank details.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services typically process transactions within 30 minutes to 3 hours. However, payment delays can occur, requiring users to wait up to 24 hours for resolution.

Q4: Why is the bonus balance not being withdrawn?

The bonus funds earned from playing games can only be used within the gaming platform and cannot be withdrawn by anyone else. You can withdraw any winnings earned from playing games with the bonus funds. The bonus funds themselves, however, are non-withdrawable.

Q5: Withdraw failed, money did not come, what should I do?

To resolve the issue, check your transaction history in the settings to see if your withdrawal request is being processed. If not, don't worry as the funds should be added to your wallet account within 24 hours. If you still encounter issues, you can reach out to their care centre for assistance.

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