bdg

bdg App support

Contact
+91 2331921567

Adress
Indian
Kerala
Thrissur
postalCode:680001

Most Asked Questions In The bdg:

Q1: How to log in after installing the bdg?

To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to complete the login process, eliminating the need for a password or email. This streamlined approach allows for easy and secure access to the app.

Q2: What should I do if I am not getting OTP?

To proceed, check your internet connection and wait for a strong signal. If you still don't receive an OTP, you can try clicking on send again, and if issues persist, contact the app's support system through live chat.

Q3: What should I do if I am not able to log in with my old number?

If your active number has not changed, try logging in with the same number. If your number has changed, please send your updated KYC (Know Your Customer) details to the customer support via email to facilitate the account transfer. This will help resolve any issues with your account.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, please uninstall the app from your device. Once uninstalled, download the latest version of the app to ensure you have the most up-to-date features. After this, you can log in and start playing seamlessly.

Most Asked Questions Related To Withdraw In The bdg:

Q1: What is the minimum withdrawal amount in the bdg?

In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals can only be made from earnings earned through gaming, not from collected bonus rewards. This means you can cash out the money you've won, but not the bonus amounts you've accumulated.

Q2: Is it necessary to do KYC for withdrawal?

To complete the process, please ensure that all your Know Your Customer (KYC) details are uploaded and saved in the app. This includes saving your Aadhar card, UPI, and all relevant bank details.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services typically complete the process within 30 minutes to 3 hours. However, payment delays can occur, requiring users to wait up to 24 hours for resolution. This delay adds an extra layer of time to the overall process.

Q4: Why is the bonus balance not being withdrawn?

The bonus money can only be used for gaming purposes and cannot be withdrawn for personal use. Any winnings earned from playing games with the bonus amount can be withdrawn.

Q5: Withdraw failed, money did not come, what should I do?

To resolve the issue, first check your transaction history in the settings. If your withdrawal request is failing, don't worry as the money will be added to your wallet account within 24 hours. If it still doesn't happen, you can contact their care centre for assistance.

Similar apps

Ratings and reviews