bdg

bdg App support

Contact
+91 7566896153

Adress
Indian
Nagaland
Mokokchung
postalCode:797101

Most Asked Questions In The bdg:

Q1: How to log in after installing the bdg?

To log in, open the app and enter your registered mobile number. Verify the OTP (One-Time Password) sent to your number to complete the login process. This method replaces the need for a password or email login.

Q2: What should I do if I am not getting OTP?

To proceed, first check your internet connection and wait for a strong signal. Click on "send OTP" and wait for the allotted time for the verification code to be sent. If you don't receive the OTP, you can contact the app's support system through live chat for assistance.

Q3: What should I do if I am not able to log in with my old number?

To log in successfully, try using the same active number. If your number has changed, submit your correct KYC (Know Your Customer) details via email to update your account. This will enable a smooth account transfer.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the app from your device. Download the latest version of the app once it's uninstalled, and you should be able to log in and continue playing without problems. This should update the app to its current version.

Most Asked Questions Related To Withdraw In The bdg:

Q1: What is the minimum withdrawal amount in the bdg?

In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are restricted to earnings from gaming activities, excluding bonuses. This means you can't withdraw bonus money.

Q2: Is it necessary to do KYC for withdrawal?

To proceed, please ensure all your Know Your Customer (KYC) details are completed and submitted through the app, which includes saving your Aadhar card, UPI, and bank account information. This is a necessary step for our verification process. By doing so, you'll be able to access the full features of the app.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services typically complete the process within 30 minutes to 3 hours. However, there may be occasional delays with payments, which can cause a wait time of up to 24 hours. This delay can affect the overall processing time, making it longer than expected in some cases.

Q4: Why is the bonus balance not being withdrawn?

The money earned from the bonus is only for gaming use and cannot be withdrawn by anyone else. Any winnings from games played with the bonus amount can be withdrawn.

Q5: Withdraw failed, money did not come, what should I do?

To check the status of your withdrawal, go to the settings and review your transaction history. If your withdrawal request is unsuccessful, don't worry, the money will be added to your wallet account within 24 hours. If you still encounter issues, you can contact their care centre for assistance.

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