bdg

bdg App support

Contact
+91 2215125735

Adress
Indian
Karnataka
Ahmedabad
postalCode:380001

Most Asked Questions In The bdg:

Q1: How to log in after installing the bdg?

To log in, open the app and enter your registered mobile number. Verify the One-Time Password (OTP) sent to your number, which will securely log you in. This eliminates the need for a password or email login.

Q2: What should I do if I am not getting OTP?

To proceed, check your internet connection for a strong signal and wait for it to stabilize. If you don't receive the OTP after a reasonable time, try clicking on "send OTP" again. Alternatively, you can contact the app's support system through live chat for assistance.

Q3: What should I do if I am not able to log in with my old number?

To log in successfully, try using the same active phone number. If the number has changed, send your updated KYC details to the customer support via email to facilitate account transfer. This will help resolve the issue and shift your account to the new number.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, please uninstall the app from your device. Then, download the latest version of the app and reinstall it. This should allow you to log in and play the updated app without any problems.

Most Asked Questions Related To Withdraw In The bdg:

Q1: What is the minimum withdrawal amount in the bdg?

In this app, users can withdraw a minimum of Rs. 100, a higher amount compared to other apps. Withdrawals are limited to the earnings from gaming, excluding bonus amounts. This means users can only withdraw the money they have earned while playing, not any bonus rewards.

Q2: Is it necessary to do KYC for withdrawal?

To proceed, please complete and submit your KYC details in the app, which includes saving your Aadhar card, UPI, and all bank details. This information is necessary for the registration process. Ensure all required details are accurately saved to continue.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services typically complete the process within 30 minutes to 3 hours. However, payment processing can sometimes be delayed, requiring a wait of up to 24 hours. This delay may extend the overall time to complete the process.

Q4: Why is the bonus balance not being withdrawn?

The bonus funds can only be used for gaming activities and cannot be withdrawn. Any winnings earned using the bonus amount can be withdrawn.

Q5: Withdraw failed, money did not come, what should I do?

To resolve the issue, check your transaction history in the settings to see the status of your withdrawal request. If it fails there, the funds will be added to your wallet account within 24 hours. If the issue persists, you can contact their care centre for assistance.

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