bdg

bdg App support

Contact
+91 7674758884

Adress
Indian
Assam
Udalguri
postalCode:784125

Most Asked Questions In The bdg:

Q1: How to log in after installing the bdg?

To log in, open the app and enter your registered mobile number. Once verified with an OTP, you'll be logged in without needing a password or email. This secure and convenient login process makes it easy to access the app.

Q2: What should I do if I am not getting OTP?

To proceed, first check your internet connection and ensure a strong signal. If you don't receive the OTP after sending, wait for the allotted time to pass before seeking help from the app's support system via live chat.

Q3: What should I do if I am not able to log in with my old number?

To access your account, try logging in with your existing active number. If your number has changed, send your updated KYC details to customer support via email to facilitate a smooth account transfer. This will help resolve any issues and get your account up and running.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the app from your device and then download the latest version. Once updated, you can log in and play the newly updated app without any problems. This should fix any compatibility issues or bugs that were preventing you from playing.

Most Asked Questions Related To Withdraw In The bdg:

Q1: What is the minimum withdrawal amount in the bdg?

In this app, you can withdraw a minimum of Rs. 100, which is higher than other apps' withdrawal amounts. Withdrawals are limited to the money earned from gaming, and bonus funds cannot be withdrawn. This allows users to cash out their actual gaming earnings.

Q2: Is it necessary to do KYC for withdrawal?

To proceed, please ensure all Know Your Customer (KYC) details are completed and submitted through the app. This includes saving your Aadhaar card, UPI information, and all relevant bank details.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services typically process requests within 30 minutes to 3 hours. However, payment delays can occasionally occur, requiring users to wait up to 24 additional hours. This can extend the overall processing time beyond the normal 3-hour timeframe.

Q4: Why is the bonus balance not being withdrawn?

The bonus funds can only be used within your gaming account, and any winnings earned from using the bonus can be withdrawn. You can withdraw the money earned from playing games that utilized the bonus amount. The bonus itself cannot be withdrawn.

Q5: Withdraw failed, money did not come, what should I do?

To resolve the issue, check your transaction history in the settings. If your withdrawal request is failing, don't worry as the funds will be added to your wallet account within 24 hours. If the issue persists, you can seek assistance from their care centre for further support.

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