bdg
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This app is available for your device
bdg
This app is available for your device
Contact
+91 3698995771
Adress
Indian
Jharkhand
Dhanbad
postalCode:826001
Q1: How to log in after installing the bdg?
To log in, open the app and enter your registered mobile number to receive an OTP (one-time password). Verify the OTP to securely log in. This convenient method eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To begin, verify your internet connection and wait for a strong signal. Click "send OTP" and wait for the timed period to pass; if you don't receive the OTP, use the app's support system via live chat.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, try using the same active phone number. If your number has changed, send your updated KYC (Know Your Customer) details to customer support via email to complete the account transfer process. This will help shift your account to the new number.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device. Then, download the latest version of the app and install it. Once installed, you should be able to log in and play without any problems.
Q1: What is the minimum withdrawal amount in the bdg?
In this app, the minimum withdrawal amount is Rs. 100, which is higher than other apps. Withdrawals are only allowed for earnings from gaming activities, not bonus rewards. This means users can withdraw their actual gaming winnings, excluding any bonus amounts they may have received.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure that all your Know Your Customer (KYC) details are completed and submitted within the app. This includes saving your Aadhar card, UPI credentials, and bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services enable a relatively quick process, taking around 30 minutes to 3 hours. However, occasional payment delays can occur, requiring a wait of up to 24 hours. This discrepancy in processing time can be frustrating for users relying on swift transactions.
Q4: Why is the bonus balance not being withdrawn?
You can use the money earned from the bonus only in gaming and it cannot be withdrawn by anyone else. Any winnings from using the bonus amount can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, go to your settings and check your transaction history to see the status of your withdrawal request. If it's still pending, don't worry, the funds will be added to your wallet account within 24 hours. If you still encounter problems, you can contact their care centre for assistance.
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