bdg

bdg App support

Contact
+91 3616534645

Adress
Indian
Chhattisgarh
Pratappur
postalCode:491881

Most Asked Questions In The bdg:

Q1: How to log in after installing the bdg?

To log in, open the app and enter your registered mobile number. Verify the OTP sent to your phone, and you'll be logged in instantly. This eliminates the need for a password or email login, making the process easier and more convenient.

Q2: What should I do if I am not getting OTP?

To initiate the process, check your internet connection for a strong signal. Wait for a stable connection and then click on the send OTP option. If you don't receive the OTP within the allotted time, you can contact the app's support system through live chat.

Q3: What should I do if I am not able to log in with my old number?

To log in, use the same active number. If your number has changed, send your updated KYC details to customer support via email to assist with transferring your account. This will enable a smooth account shift.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the app from your device and then download the latest version. Once installed, you should be able to log in and play the updated app without any problems. This should fix any compatibility issues and allow you to enjoy the app smoothly.

Most Asked Questions Related To Withdraw In The bdg:

Q1: What is the minimum withdrawal amount in the bdg?

In this app, you can withdraw a minimum of Rs. 100, which is higher than in other apps. Withdrawals are limited to the money earned through gaming and do not include bonus amounts. This means you can only withdraw the actual winnings from gaming, excluding any bonuses received.

Q2: Is it necessary to do KYC for withdrawal?

To proceed, please ensure all your Know Your Customer (KYC) details are completed and saved in the app. This includes uploading your Aadhaar card, saving your UPI ID, and adding all your bank account details.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services streamline the process, typically taking 30 minutes to 3 hours. However, payment processing can sometimes be delayed, resulting in a wait of up to 24 hours. This delay is an exception to the app's otherwise efficient service.

Q4: Why is the bonus balance not being withdrawn?

The bonus funds can only be used for gaming purposes and cannot be withdrawn. Any winnings earned from playing with the bonus funds are eligible for withdrawal. The bonus money itself, however, remains non-withdrawable.

Q5: Withdraw failed, money did not come, what should I do?

To resolve the issue, check your transaction history in the settings to see if your withdrawal request is successfully processed. If not, don't worry as the funds will be added to your wallet within 24 hours. If it still doesn't happen, you can contact their care centre for assistance.

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