bdg

bdg App support

Contact
+91 3313531883

Adress
Indian
Odisha
Jagatsinghpur
postalCode:754001

Most Asked Questions In The bdg:

Q1: How to log in after installing the bdg?

To log in, open the app and enter your registered mobile number. Verify the OTP sent to your phone to complete the login process. This convenient method replaces the need for a password or email login.

Q2: What should I do if I am not getting OTP?

To proceed, check your internet connection for a strong signal and wait for a proper connection. If you're still unable to receive the OTP, click on send OTP again and wait. Alternatively, if you encounter an issue, you can reach out to the app's support system through live chat for assistance.

Q3: What should I do if I am not able to log in with my old number?

To log in successfully, use the active number associated with your account. If your number has changed, send your updated KYC (Know Your Customer) details to the customer support through email to facilitate account transfer. This will aid in completing the account shifting process.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the app from your device and then reinstall the latest version. This will allow you to log in and play without any further problems. Once reinstalled, you should be able to access the app with ease.

Most Asked Questions Related To Withdraw In The bdg:

Q1: What is the minimum withdrawal amount in the bdg?

In this app, you can withdraw a minimum of Rs. 100, which is higher than in other similar apps. Withdrawal is limited to the money earned from gaming activities, not bonus funds. This means you can withdraw the rewards you've earned, but not the bonus rewards received.

Q2: Is it necessary to do KYC for withdrawal?

To proceed, please ensure all your Know Your Customer (KYC) details are completed and submitted within the app. This includes saving your Aadhar card, UPI information, and all relevant bank details.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services process transactions within a relatively short timeframe of 30 minutes to 3 hours. However, there may be instances where payment processing is delayed, requiring users to wait up to 24 hours. This delay occurs in cases where payments are not processed immediately.

Q4: Why is the bonus balance not being withdrawn?

The bonus funds earned from gameplay can only be used within the gaming platform and cannot be withdrawn by others. Any winnings from games played with the bonus amount can be withdrawn by the user.

Q5: Withdraw failed, money did not come, what should I do?

To check on your withdrawal request, go to the settings and review your transaction history. If the request is not showing up, don't worry, the funds should be added to your wallet account within 24 hours. If you still encounter issues, you can contact their care centre for assistance.

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