bdg

bdg App support

Contact
+91 3976644223

Adress
Indian
Maharashtra
Buldhana
postalCode:441801

Most Asked Questions In The bdg:

Q1: How to log in after installing the bdg?

To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to complete the login process, eliminating the need for a password or email login. This allows for a quick and easy login experience.

Q2: What should I do if I am not getting OTP?

To begin, check your internet connection to ensure a strong signal is available. Wait for a few moments after clicking "send OTP" to receive the verification code. If you don't receive the OTP within the allotted time, contact the app's support system via live chat for assistance.

Q3: What should I do if I am not able to log in with my old number?

To log in successfully, use your active phone number. If the number has changed, please submit your updated KYC (Know Your Customer) details to our customer support via email to facilitate account transfer.

Q4: You are getting blackout and the app is not opening?

To resolve this issue, uninstall the app from your device and then download the latest version. This should allow you to log in and play without any problems. Once updated, you can enjoy the app's new features and improvements.

Most Asked Questions Related To Withdraw In The bdg:

Q1: What is the minimum withdrawal amount in the bdg?

In this app, users can withdraw a minimum of Rs. 100, which is a higher minimum withdrawal amount compared to other apps. Only earnings from gaming activities can be withdrawn, and bonus money is not eligible for withdrawal. This means users can redeem their gaming rewards, but not bonus incentives.

Q2: Is it necessary to do KYC for withdrawal?

To proceed, please ensure that all your Know Your Customer (KYC) details are completed and submitted within the app. This includes saving your Aadhaar card, UPI information, and all relevant bank details.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services typically complete the process within 30 minutes to 3 hours. However, there may be instances where payment delays occur, requiring a wait time of up to 24 hours. This delay primarily affects the payment processing aspect of the app.

Q4: Why is the bonus balance not being withdrawn?

The bonus funds can only be used for gaming purposes and cannot be withdrawn by anyone else. Any winnings from games played with the bonus amount can be withdrawn. The bonus funds themselves remain non-withdrawable.

Q5: Withdraw failed, money did not come, what should I do?

To resolve the issue, check your transaction history in the settings. If your withdrawal request is failing, don't worry, the funds should be added to your wallet account within 24 hours. If you still encounter issues, you can contact their care centre for assistance.

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