bdg

bdg App support

Contact
+91 8621753798

Adress
Indian
Bihar
Madhepura
postalCode:847201

Most Asked Questions In The bdg:

Q1: How to log in after installing the bdg?

To log in, open the app and enter your registered mobile number to receive a verification code. Verify the One-Time Password (OTP) to complete the login process. This eliminates the need for a password or email login, making it a convenient and easy way to access the app.

Q2: What should I do if I am not getting OTP?

To proceed, first ensure your internet connection is stable and strong. If you don't receive the OTP after clicking "send," wait for the allotted time to pass before contacting the app's support system through live chat.

Q3: What should I do if I am not able to log in with my old number?

If you're having trouble logging in, try using the same active number. If your number has changed, send your valid KYC (Know Your Customer) details to the customer support via email to assist with account transfer. This will help resolve the issue and update your account information.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the app from your device and then download the latest version. Once installed, you should be able to log in and start playing the updated app without any problems. This should fix any issues you were experiencing with the previous version.

Most Asked Questions Related To Withdraw In The bdg:

Q1: What is the minimum withdrawal amount in the bdg?

In this app, the minimum withdrawal amount is Rs. 100, which is higher than other comparable apps. You can only withdraw earnings from gaming activities, with bonus funds being non-withdrawable. This allows users to access their earned money while keeping bonus amounts separate.

Q2: Is it necessary to do KYC for withdrawal?

To proceed, please complete and submit all required KYC details within the app, including saving your Aadhaar card, UPI information, and bank details. This will ensure a smooth and secure registration process. Submission of these details is mandatory to proceed further.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services can complete the process in as little as 30 minutes to 3 hours. However, delays in payments may occur, resulting in a wait time of up to 24 hours. This delay can impact the overall processing time for users.

Q4: Why is the bonus balance not being withdrawn?

The bonus money can only be used for gaming and cannot be withdrawn by anyone except the account holder. Any winnings earned using the bonus amount can be withdrawn. The bonus itself remains locked within the gaming account.

Q5: Withdraw failed, money did not come, what should I do?

To resolve the issue, check your transaction history in the settings to see if your withdrawal request is failing. If so, rest assured that the funds will be added to your wallet account within 24 hours. If the problem persists, you can seek assistance from their care centre.

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