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Most Asked Questions In The betstarexch:
Q1: How to log in after installing the betstarexch?
To log in, open the app and enter your registered mobile number. Verify the OTP sent to your number and you're logged in, eliminating the need for a password or email. This makes it easy to access your account with just a few simple steps.
Q2: What should I do if I am not getting OTP?
To proceed, first, check your internet connection and wait for a strong signal to come through. If you don't receive the OTP, click on send OTP again and wait. If the issue persists, you can reach out to the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in, try using the same active number. If your number has changed, send your updated KYC details to customer support via email to facilitate a smooth account transfer. This will help resolve any login issues.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. Once the new version is installed, you can easily log in and start playing. This should resolve any compatibility problems and allow you to access the app's updated features.
Most Asked Questions Related To Withdraw In The betstarexch:
Q1: What is the minimum withdrawal amount in the betstarexch?
In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are limited to the money earned from gaming, and bonus funds cannot be withdrawn. This allows players to access their earnings but not bonus rewards.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, you must complete and submit all your Know Your Customer (KYC) details within the app. This includes linking your Aadhaar card, saving your UPI (Unified Payments Interface) information, and adding your bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's services are fast and stable, allowing transactions to be completed within 30 minutes to 3 hours. However, payment delays can occur, requiring users to wait up to 24 hours. This delay is an exception, as the app usually processes transactions efficiently.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn by anyone else. Any winnings earned while playing with the bonus amount are eligible for withdrawal.
Q5: Withdraw failed, money did not come, what should I do?
To check the status of your withdrawal request, go to your settings and review your transaction history. If your request is failing, don't worry, the funds will be added to your wallet account within 24 hours. If the issue persists, you can seek assistance from their customer care centre.