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Most Asked Questions In The betstarexch:
Q1: How to log in after installing the betstarexch?
To log in, open the app and enter your registered mobile number. This will generate an OTP, which you'll need to verify to complete the login process. Once verified, you'll be logged in without needing a password or email.
Q2: What should I do if I am not getting OTP?
To resolve this issue, check your internet connection for a strong signal and wait for a proper send OTP. If you still don't receive the OTP, you can reach out to the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, try using the same active phone number. If your number has changed, send your updated KYC (Know Your Customer) details via email to customer support for assistance with transferring your account. This will help shift your account to the new information.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. This will allow you to log in and access the updated app without any problems. Once downloaded, you should be able to play the updated version with ease.
Most Asked Questions Related To Withdraw In The betstarexch:
Q1: What is the minimum withdrawal amount in the betstarexch?
In this app, you can withdraw a minimum of Rs. 100, which is a higher threshold compared to other apps. Withdrawals are only allowed for money earned from gaming activities. Bonus amounts collected cannot be withdrawn.
Q2: Is it necessary to do KYC for withdrawal?
To complete your registration, please ensure that you have filled out and submitted all required KYC details within the app. This includes saving your Aadhaar card, UPI information, and bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The process in this app is relatively quick, taking anywhere from 30 minutes to 3 hours to complete due to its fast and stable services. However, payment processing can sometimes be delayed, requiring you to wait for up to 24 hours. This delay may affect the overall duration of the process.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds are only available for use in gaming activities and cannot be withdrawn by anyone else. Any winnings earned using the bonus amount can be withdrawn by you. This means you can access the money you win, but not the bonus itself.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings to see if your withdrawal request is failing. If the money is not added to your wallet account within 24 hours, you can contact their care centre for assistance.