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Most Asked Questions In The betting exchange:
Q1: How to log in after installing the betting exchange?
To log in, open the app and enter your registered mobile number. Verify the OTP sent to your number, and you'll be logged in instantly. This method eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To start, check your internet connection and wait for a strong signal. If you still can't receive the OTP, click on send OTP and wait again. If the OTP doesn't arrive after the allotted time, you can contact the app's support system via live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in, use the same active phone number. If the number has changed, send your updated KYC details to customer support via email to facilitate account transfer. This will help resolve any login issues.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. This will allow you to easily log in and access the newly updated app. Once updated, you can start playing without any problems.
Most Asked Questions Related To Withdraw In The betting exchange:
Q1: What is the minimum withdrawal amount in the betting exchange?
In this app, users can withdraw a minimum of Rs. 100, which is higher compared to other apps. Withdrawals are limited to the earnings from gaming activities, excluding bonus amounts. Users cannot withdraw bonus money, only the amount earned from playing games.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure that all your Know Your Customer (KYC) details are completed and submitted within the app. This includes saving your Aadhar card, UPI information, and all relevant bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services streamline the process, typically taking 30 minutes to 3 hours. However, occasional payment delays may occur, requiring a wait of up to 24 hours. This delay can happen despite the app's overall efficient workflow.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn by anyone else. You can withdraw the winnings earned from playing games with the bonus amount. The bonus itself is non-withdrawable.
Q5: Withdraw failed, money did not come, what should I do?
To check on a withdrawal request, go to the settings and review your transaction history. If the issue persists, the funds will be added to your wallet account within 24 hours. If the issue still persists after 24 hours, contact their care centre for assistance.