betting exchange

betting exchange App support

Contact
+91 5643871926

Adress
Indian
Gujarat
Surat
postalCode:394101

Most Asked Questions In The betting exchange:

Q1: How to log in after installing the betting exchange?

To log in, open the app and enter your registered mobile number. Verify the One-Time Password (OTP) sent to your number to complete the login process. This eliminates the need for a password or email login.

Q2: What should I do if I am not getting OTP?

To proceed, first check your internet connection and wait for a strong signal to ensure a smooth process. If you still don't receive the OTP within the given time, try clicking "send OTP" again. If the issue persists, you can seek assistance through the app's support system via live chat.

Q3: What should I do if I am not able to log in with my old number?

To access your account, try logging in with the same active number. If your number has changed, update your correct KYC details through email to our customer support system to facilitate a smooth account transfer. This will help resolve the issue and grant you access to your account.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the app from your device and then download the latest version. This should allow you to log in and start playing the updated app without any problems. Once installed, you can access the app with ease.

Most Asked Questions Related To Withdraw In The betting exchange:

Q1: What is the minimum withdrawal amount in the betting exchange?

The app allows a minimum withdrawal of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are only possible for the money earned from gaming, and not for bonus amounts. This means users can only cash out their gaming earnings, not any bonus rewards.

Q2: Is it necessary to do KYC for withdrawal?

To proceed, please ensure all your Know Your Customer (KYC) details are completed and submitted within the app. This includes saving your Aadhar card, UPI, and all relevant bank details.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services enable a relatively quick process, typically taking 30 minutes to 3 hours. However, payment delays can occur, potentially extending the wait time to up to 24 hours. This delay is a rare exception to the generally efficient process offered by the app.

Q4: Why is the bonus balance not being withdrawn?

The bonus money can only be used for gaming purposes and cannot be withdrawn by anyone else. You can withdraw any winnings earned from playing games using the bonus amount. The bonus funds themselves are non-withdrawable.

Q5: Withdraw failed, money did not come, what should I do?

To resolve the issue, check your transaction history in the settings section. If your withdrawal request is pending, don't worry as the funds should be added to your wallet account within 24 hours. If the issue persists, you can reach out to their care centre for assistance.

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