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Most Asked Questions In The casino bonus:
Q1: How to log in after installing the casino bonus?
To log in, open the app and enter your registered mobile number. Verify the OTP sent to your phone to complete the login process. This method allows you to access the app without needing a password or email login.
Q2: What should I do if I am not getting OTP?
To begin, ensure your internet connection is stable and strong. After establishing a stable connection, click on the "send OTP" option and wait for the code to arrive. If the OTP doesn't arrive within the given time, you can contact the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To resolve the issue, try logging in with the same active number. If the number has changed, please submit your correct KYC (Know Your Customer) documents to the customer support team via email to assist with transferring your account.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, you need to uninstall the app and then download the latest version from your device. Once updated, you should be able to log in and enjoy the newly updated app without any problems.
Most Asked Questions Related To Withdraw In The casino bonus:
Q1: What is the minimum withdrawal amount in the casino bonus?
In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are only possible for money earned from gaming, not bonuses. You cannot withdraw bonus amounts collected within the app.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please complete and submit your KYC details in the app, which should include saving your Aadhar card, UPI, and all relevant bank details. This information will be used to verify and complete the registration process. Ensure all required details are accurate and up-to-date.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services allow the process to take anywhere from 30 minutes to 3 hours to complete. However, occasional payment delays may cause users to wait up to 24 hours for their transactions to be processed. This delay can impact the overall completion time of the process.
Q4: Why is the bonus balance not being withdrawn?
The money earned from the bonus can only be used for gaming purposes and cannot be withdrawn. It's available for use in gaming, while the winnings from using the bonus can be withdrawn. This means you can cash out any profits made while playing with the bonus.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings. If your withdrawal request is failing, don't worry, the money will be added to your wallet account within 24 hours. If the problem persists, you can reach out to their care centre for assistance.