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Most Asked Questions In The casino games:
Q1: How to log in after installing the casino games?
To log in, open the app and enter your registered mobile number. Verify the OTP sent to your number, and you'll be logged in without needing a password or email. This convenient method allows easy access to the app.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection for a strong signal. If you don't receive the OTP, click "send OTP" again and wait. If the issue persists, you can contact the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, try using your current active phone number. If you've experienced a number change, send your updated KYC details to customer support via email to facilitate the account transfer. This will help resolve any login issues.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. This will ensure you have the most up-to-date version, allowing you to log in and play smoothly. Once installed, you can easily access the app and start playing.
Most Asked Questions Related To Withdraw In The casino games:
Q1: What is the minimum withdrawal amount in the casino games?
In this app, you can withdraw a minimum of Rs. 100, which is higher compared to other similar apps. Withdrawals are only allowed for money earned through gaming, and bonuses cannot be withdrawn. This means you can only redeem the rewards you've earned by playing, not any additional bonus amounts.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure that all your Know Your Customer (KYC) details are completed and saved in the app. This includes saving your Aadhaar card, UPI, and all relevant bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services can complete processes in under 3 hours, typically taking between 30 minutes to 3 hours. However, in some cases, payment processing may be delayed, resulting in a wait time of up to 24 hours. This delay can impact the overall completion time of the process.
Q4: Why is the bonus balance not being withdrawn?
The bonus earnings can only be used for gaming and cannot be withdrawn by anyone else. You can withdraw the money earned from playing games using the bonus amount. The bonus funds are exclusive to gaming and cannot be transferred or withdrawn as cash.
Q5: Withdraw failed, money did not come, what should I do?
To troubleshoot a failed withdrawal request, check your transaction history in the settings. If the issue persists, the funds will be added to your wallet account within 24 hours. If you still encounter problems, contact their care centre for assistance.