golden matka

golden matka App support

Contact
+91 7516528187

Adress
Indian
Gujarat
Nadiad
postalCode:387001

Most Asked Questions In The golden matka:

Q1: How to log in after installing the golden matka?

To log in, open the app and enter your registered mobile number. Verify the OTP (One-Time Password) sent to your number, and you'll be logged in instantly. This eliminates the need for a password or email login, making the process much simpler.

Q2: What should I do if I am not getting OTP?

To resolve the issue, first, check your internet connection and wait for a strong signal. If you still don't receive the OTP after clicking send, you can try contacting the app's support system through live chat.

Q3: What should I do if I am not able to log in with my old number?

To log in, use your active phone number. If the number has changed, submit your updated KYC details to our customer support team via email to transfer your account. This will help complete the account transfer process.

Q4: You are getting blackout and the app is not opening?

Uninstall the current version of the app from your device, then download the latest version. This will ensure you have the most up-to-date version, allowing you to log in and play without issues. Once updated, you can easily access and play the app.

Most Asked Questions Related To Withdraw In The golden matka:

Q1: What is the minimum withdrawal amount in the golden matka?

In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are only possible for the money earned through gaming, not the bonus collected. The earned gaming money is the only eligible amount for withdrawal.

Q2: Is it necessary to do KYC for withdrawal?

You are required to complete and submit all your Know Your Customer (KYC) details within the app. This includes saving your Aadhar card, UPI information, and bank details for verification purposes.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services typically complete the process within 30 minutes to 3 hours. However, some users may experience delays with payments, requiring a wait of up to 24 hours. This delay is an occasional exception to the app's otherwise efficient process.

Q4: Why is the bonus balance not being withdrawn?

The bonus funds can only be used for gaming purposes and cannot be withdrawn by anyone except the player who earned it. Any winnings from gaming with the bonus amount can be withdrawn by the player. The bonus itself remains non-withdrawable.

Q5: Withdraw failed, money did not come, what should I do?

To resolve the issue, go to your settings and check your transaction history to see if the withdrawal request is failing. If it is, don't worry as the money will be added to your wallet account within 24 hours. If it still doesn't happen, you can contact their care centre for assistance.

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