golden matka

golden matka App support

Contact
+91 4732819182

Adress
Indian
Karnataka
Gangtok
postalCode:737101

Most Asked Questions In The golden matka:

Q1: How to log in after installing the golden matka?

To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to authenticate your account, eliminating the need for a password or email. This streamlined login process allows for easy and secure access to the app.

Q2: What should I do if I am not getting OTP?

To begin, check your internet connection for a strong signal. If you're still having trouble receiving the OTP after sending a request, you can contact the app's support system through live chat.

Q3: What should I do if I am not able to log in with my old number?

To log in, try using the same active phone number. If your number has changed, send your updated KYC (Know Your Customer) documents to customer support via email to facilitate the account transfer.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the app from your device. Download the latest version of the app, and then you can log in and play without any problems. This should update the app to its most recent version, allowing you to continue playing.

Most Asked Questions Related To Withdraw In The golden matka:

Q1: What is the minimum withdrawal amount in the golden matka?

The app allows users to withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are only available for earnings from gaming, not bonus money. Users cannot withdraw bonus funds, only the money they have earned through gaming activities.

Q2: Is it necessary to do KYC for withdrawal?

To proceed, please ensure that all your Know Your Customer (KYC) details are completed and saved within this app. This includes uploading your Aadhar card and saving your UPI and bank account information.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services can process transactions in as little as 30 minutes to 3 hours. However, payment delays can occur, requiring a wait of up to 24 hours in some cases.

Q4: Why is the bonus balance not being withdrawn?

The bonus money can only be used for gaming and cannot be withdrawn by anyone other than the player. It can be withdrawn once earned, however, by the player, who used the bonus amount to play games. This means the player can keep their winnings, but not the initial bonus money.

Q5: Withdraw failed, money did not come, what should I do?

To resolve the issue, go to your settings and check your transaction history to see the status of your withdrawal request. If the request is failing, don't worry as the funds will be added to your wallet account within 24 hours. If you still encounter issues, you can contact their care centre for assistance.

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