golden matka

golden matka App support

Contact
+91 1794819899

Adress
Indian
Karnataka
Ambala
postalCode:133001

Most Asked Questions In The golden matka:

Q1: How to log in after installing the golden matka?

To log in, start by opening the app and entering your registered mobile number. Verify the OTP sent to your phone to complete the login process. This eliminates the need for a password or email login, offering a convenient and easy way to access the app.

Q2: What should I do if I am not getting OTP?

To complete this process, check that your internet connection is strong and stable. If you still have issues receiving the OTP, wait for the designated time to pass before contacting the app's support through live chat for assistance.

Q3: What should I do if I am not able to log in with my old number?

To log in, try using your current active number. If the number has changed, submit your updated KYC details to customer support via email to facilitate account transfer. This will help resolve any login issues.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the app from your device and then download the latest version. This should allow you to log in and play the updated app without any problems. Once installed, you can access the app with ease.

Most Asked Questions Related To Withdraw In The golden matka:

Q1: What is the minimum withdrawal amount in the golden matka?

In this app, you can withdraw a minimum of Rs. 100, which is a relatively higher withdrawal amount compared to other apps. Withdrawals are only possible for the money earned from gaming activities, not the bonus amount collected. The bonus remains non-withdrawable, allowing you to continue earning from gaming activities.

Q2: Is it necessary to do KYC for withdrawal?

To proceed, please ensure that all your Know Your Customer (KYC) details are completed and saved within the app. This includes saving your Aadhaar card, UPI information, and all relevant bank details.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services enable a relatively quick process, taking around 30 minutes to 3 hours to complete. However, in some cases, payment delays may occur, requiring a wait of up to 24 hours. This delay can add to the overall processing time.

Q4: Why is the bonus balance not being withdrawn?

The money earned from a gaming bonus can only be used within the gaming platform and cannot be withdrawn by anyone else. You can withdraw the funds earned from playing games with the bonus amount separately. This means the bonus earnings themselves are not withdrawable, but the winnings are.

Q5: Withdraw failed, money did not come, what should I do?

To resolve the issue, check your transaction history in the settings. If your withdrawal request is failing, don't worry as the money will be added to your wallet account within 24 hours. If the issue persists, you can reach out to their care centre for assistance.

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