golden matka

golden matka App support

Contact
+91 8741945811

Adress
Indian
Bihar
Chhapra
postalCode:841301

Most Asked Questions In The golden matka:

Q1: How to log in after installing the golden matka?

To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to securely authenticate your account. This method allows you to log in without needing a password or email.

Q2: What should I do if I am not getting OTP?

To proceed, check your internet connection for a strong signal. Wait for a proper signal to connect and then click "send OTP." If you don't receive the OTP, contact the app's support system through live chat for assistance.

Q3: What should I do if I am not able to log in with my old number?

To access your account, try logging in with the same active phone number. If the number has changed, submit your valid KYC documents to customer support via email to facilitate the account transfer process. This will help resolve any issues related to account access.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the app from your device. Once uninstalled, download the latest version of the app. After installing the updated app, you should be able to log in and start playing without any problems.

Most Asked Questions Related To Withdraw In The golden matka:

Q1: What is the minimum withdrawal amount in the golden matka?

In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are only possible for the money earned from gaming, with bonus amounts remaining non-withdrawable. This means you can only withdraw the earnings from your gaming activities.

Q2: Is it necessary to do KYC for withdrawal?

To proceed, please ensure that you have completed and submitted all required KYC details in the app, which include saving your Aadhar card, UPI, and bank details. This will enable a smooth and secure experience within the application. Having all necessary information saved is a mandatory step to proceed.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services typically allow the process to complete in 30 minutes to 3 hours. However, delays in payment processing may occur, requiring a wait of up to 24 hours. This can add to the overall processing time.

Q4: Why is the bonus balance not being withdrawn?

The bonus funds can only be used for gaming purposes and cannot be withdrawn. Any winnings earned while playing with the bonus amount can be withdrawn. This means bonus funds themselves are non-withdrawable, but winnings from them are withdrawable.

Q5: Withdraw failed, money did not come, what should I do?

To check on your withdrawal request, go to the settings and review your transaction history. If the funds do not appear within 24 hours, they will be deposited into your wallet account automatically. If you encounter any issues, you can contact their care centre for assistance.

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