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Most Asked Questions In The goldsbet app:
Q1: How to log in after installing the goldsbet app?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to complete the login process. This method eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To resolve the issue, check your internet connection and wait for a strong signal. If you still don't receive the OTP, click on send OTP again and give it time to process. If the OTP doesn't arrive, you can reach out to the app's support system through live chat.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, use your existing active number. If your number has changed, submit your updated KYC (Know Your Customer) details to our customer support through email to facilitate the account transfer. This will help resolve any login issues.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. This should enable you to log in and access the updated app without any problems. Once complete, you can play the newly updated app without any issues.
Most Asked Questions Related To Withdraw In The goldsbet app:
Q1: What is the minimum withdrawal amount in the goldsbet app?
In this app, users can withdraw a minimum of Rs. 100, which is higher than in other apps. Withdrawals can only be made from the money earned through gaming, not from bonus amounts. This means users can only withdraw earnings from their actual gaming activities.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure that you have completed and submitted all your Know Your Customer (KYC) details in the app. This includes saving your Aadhaar card, UPI information, and bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically complete the process within 30 minutes to 3 hours. However, in some cases, payment delays can occur, requiring a wait of up to 24 hours. This delay may impact the overall completion time of the process.
Q4: Why is the bonus balance not being withdrawn?
The bonus money can only be used for gaming purposes and cannot be withdrawn by others. Any winnings earned using the bonus can be withdrawn. The bonus itself cannot be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings section to see if your withdrawal request is failing. If it is, rest assured that the funds will be added to your wallet account within 24 hours. If it doesn't happen, you can contact their care centre for assistance.