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Most Asked Questions In The livecasino:
Q1: How to log in after installing the livecasino?
To log in, open the app and enter your registered mobile number, then verify the OTP sent to your number. This secure login method eliminates the need for a password or email. You can easily access the app using just your mobile number.
Q2: What should I do if I am not getting OTP?
To begin, check your internet connection and wait for a strong signal. Click "send OTP" and wait for the specified time, and if you don't receive the OTP, use the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
If you're having trouble logging in, try using the same active account number. If your account number has changed, please submit your updated KYC (Know Your Customer) details to our customer support team via email to facilitate a smooth account transfer.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. Once installed, you should be able to log in and access the updated app. This should allow you to play without any problems.
Most Asked Questions Related To Withdraw In The livecasino:
Q1: What is the minimum withdrawal amount in the livecasino?
In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are limited to earnings from gaming activities and do not include bonus amounts. This means users can only withdraw the money they've earned by playing games.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure all your Know Your Customer (KYC) details are completed and submitted in the app. This includes saving your Aadhaar card, UPI information, and bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically allow processes to be completed within 30 minutes to 3 hours. However, occasional delays in payment processing can extend wait times to up to 24 hours. This variability affects the overall duration of the process.
Q4: Why is the bonus balance not being withdrawn?
The bonus earnings can only be used for gaming purposes and cannot be withdrawn by anyone else. You can withdraw the money earned from playing games, but the bonus amount itself cannot be withdrawn. The bonus funds can only be used within the gaming platform.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, first check your transaction history in the settings to see why your withdrawal request is failing. If the issue persists, the money will be added to your wallet account within 24 hours. If you still encounter problems, you can reach out to their care centre for further assistance.