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Most Asked Questions In The my 777:
Q1: How to log in after installing the my 777?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to complete the login process. This eliminates the need for a password or email login, allowing for a simple and convenient login experience.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection for a strong signal and wait until it's stable. If you still can't receive the OTP after a sufficient amount of time, use the app's live chat support system for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, use the same active number. If your number has changed, send your correct KYC (Know Your Customer) details to customer support via email to assist with the account transfer. This will facilitate a smooth transition of your account.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. Once installed, you can log in and enjoy the updated app with ease. This should allow you to use the app without any problems.
Most Asked Questions Related To Withdraw In The my 777:
Q1: What is the minimum withdrawal amount in the my 777?
The app offers a higher minimum withdrawal amount of Rs. 100, compared to other apps. Withdrawals are only allowed for earnings from gaming activities, and bonus collected money cannot be withdrawn. Users can redeem their earned gaming rewards, but not the bonus amounts.
Q2: Is it necessary to do KYC for withdrawal?
You must complete and submit all your Know Your Customer (KYC) details within the app, which includes saving your Aadhar card, UPI, and bank details. This information is required for verification and account setup. Please ensure all required details are updated for a smooth onboarding experience.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The process in this app typically takes between 30 minutes to 3 hours due to its fast and stable services. However, in some cases, payment delays may occur, requiring a wait of up to 24 hours. This extended wait time is an exception to the usual efficient process offered by the app.
Q4: Why is the bonus balance not being withdrawn?
The bonus money can only be used for gaming purposes and cannot be withdrawn by anyone else. You can withdraw any winnings earned from playing games using the bonus funds. Any funds won will be available for withdrawal.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, go to the settings and check your transaction history to see if your withdrawal request is successful. If not, don't worry as the funds should be added to your wallet account within 24 hours. If you still encounter a problem, you can reach out to their care centre for assistance.