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Most Asked Questions In The online casino:
Q1: How to log in after installing the online casino?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to complete the login process. This method allows passwordless login using only your registered mobile number.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection for a strong signal. If you still don't receive the OTP after clicking send, wait for the allotted time to elapse before seeking assistance through the app's live chat support.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, try using the same active phone number. If your number has changed, submit your updated KYC details through email to the customer support system to facilitate a smooth account transfer.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device. Then, download the latest version of the app, which should allow you to log in and play seamlessly. This update should fix any problems you were experiencing.
Most Asked Questions Related To Withdraw In The online casino:
Q1: What is the minimum withdrawal amount in the online casino?
In this app, the minimum withdrawal amount is Rs. 100, which is higher than in many other apps. Withdrawals can only be made from earned gaming money, not from bonus amounts collected. This sets a clear distinction between earned and bonus funds.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please complete and submit your KYC details in this app, which includes saving your Aadhar card, UPI, and bank details. This information is required for verification purposes. Ensure all necessary documents and details are accurately saved in the app.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically result in a process time of 30 minutes to 3 hours. However, occasional payment delays can cause wait times of up to 24 hours. This may add extra time to the overall process.
Q4: Why is the bonus balance not being withdrawn?
The bonus money earned can only be used for gaming purposes and cannot be withdrawn by anyone else. It is available for withdrawal after earning money by playing games with the bonus amount. In other words, the bonus funds are separate from regular winnings.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings. If your withdrawal request is pending, don't worry as the funds will be added to your wallet account within 24 hours. If the issue persists, contact their care centre for assistance.