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Most Asked Questions In The online casino slots:
Q1: How to log in after installing the online casino slots?
To log in, open the app and enter your registered mobile number. Verify the OTP sent to your number to complete the login process. Once verified, you can log in without needing a password or email.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection for a strong signal and wait for a proper connection. If you still don't receive the OTP, you can try again or seek assistance through the app's live chat support system.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, try using the same active number. If the number has changed, contact customer support through email and provide your KYC details to facilitate account transfer. This will help resolve the issue and shift your account.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device. Then, download the latest version of the app to ensure you have the newest update. Once installed, you can log in and play without any problems.
Most Asked Questions Related To Withdraw In The online casino slots:
Q1: What is the minimum withdrawal amount in the online casino slots?
In this app, you can withdraw a minimum of Rs. 100, a relatively higher amount compared to other apps. However, withdrawals are only possible for the money earned from gaming, not for bonus amounts. You cannot withdraw any bonus funds.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please complete and submit all your Know Your Customer (KYC) details within the app. This includes saving your Aadhaar card, UPI information, and your bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The process in this app typically takes 30 minutes to 3 hours, thanks to its fast and stable services. However, payment delays can occasionally occur, requiring a wait of up to 24 hours. This wait time may be necessary if there are issues with processing payments.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn by anyone else. Any winnings earned from playing games with the bonus amount are eligible for withdrawal.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings to see why your withdrawal request is failing. If the issue persists, don't worry, the funds will be added to your wallet account within 24 hours. If you still encounter problems, you can contact their care centre for further assistance.