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Most Asked Questions In The online casino slots:
Q1: How to log in after installing the online casino slots?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to complete the login process. This method eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To resolve this issue, first check your internet connection and wait for a strong signal. If you still don't receive the OTP, click "send OTP" again and wait for the allotted time. If you're still unable to receive the OTP, you can contact the app's support system through live chat.
Q3: What should I do if I am not able to log in with my old number?
To access your account, try logging in with the same active number. If the number has changed, submit your updated KYC (Know Your Customer) details to our customer support team via email to facilitate the account transfer. This will help resolve the issue and update your account information.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. This will allow you to log in and access the updated app. Once installed, you can easily start playing the newly updated version.
Most Asked Questions Related To Withdraw In The online casino slots:
Q1: What is the minimum withdrawal amount in the online casino slots?
In this app, users can withdraw a minimum of Rs. 100, which is higher than other apps. Withdrawals are limited to earnings from gaming activities and do not include bonus amounts. This means users can only cash out the money they've won from playing games, excluding any rewards or bonuses.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please complete and submit your KYC details within the app. This includes saving your Aadhaar card, UPI information, and all relevant bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically process transactions within 30 minutes to 3 hours. However, payment delays can occur, resulting in a wait time of up to 24 hours. These delays are an exception to the usual speedy processing time.
Q4: Why is the bonus balance not being withdrawn?
The bonus money can only be used for gaming and cannot be withdrawn by anyone except the account holder. Any winnings earned using the bonus amount can be withdrawn. The bonus itself remains locked within the gaming account.
Q5: Withdraw failed, money did not come, what should I do?
To check the status of your withdrawal request, go to the settings and review your transaction history. If your request is failing, don't worry, as the money will be added to your wallet account within 24 hours. If the issue persists, you can contact their care centre for further assistance.