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Most Asked Questions In The pin up casino:
Q1: How to log in after installing the pin up casino?
To log in, open the app and enter your registered mobile number to receive an OTP (One-Time Password). Verify the OTP to complete the login process. After verification, you won't need a password or email to log in, making it a convenient and easy way to access the app.
Q2: What should I do if I am not getting OTP?
To proceed, ensure a strong internet connection is established and wait for a stable signal. If you don't receive the OTP after clicking send, you can try again or seek assistance through the app's live chat support system.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, use the same active number associated with your account. If your number has changed, submit your proper KYC (Know Your Customer) details to the customer support team via email to facilitate a smooth account transfer. This will help resolve any login issues.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device. Once uninstalled, download the latest version of the app to ensure you have the updated features. You can then log in and play the app without any issues.
Most Asked Questions Related To Withdraw In The pin up casino:
Q1: What is the minimum withdrawal amount in the pin up casino?
In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. However, bonus money cannot be withdrawn. You can only withdraw the money earned from gaming, not the bonus received.
Q2: Is it necessary to do KYC for withdrawal?
To complete the registration process, please ensure that all your Know Your Customer (KYC) details are updated and saved in this app. This includes saving your Aadhaar card, UPI ID, and bank details. Completing these steps is necessary for a smooth and secure experience.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's services are generally fast and stable, allowing the process to be completed within 30 minutes to 3 hours. However, payment delays can occasionally occur, requiring a wait of up to 24 hours. This wait time may be longer than the overall process time, adding to the overall duration.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn. Any winnings earned from gameplay with the bonus amount are eligible for withdrawal.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings to see if your withdrawal request is failing. If so, don't worry as the funds will be added to your wallet account within 24 hours. If the issue persists, contact their care centre for assistance.