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Most Asked Questions In The reddybook club:
Q1: How to log in after installing the reddybook club?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to log in securely without needing a password or email. This streamlined process allows for easy access to the app.
Q2: What should I do if I am not getting OTP?
To continue, first ensure you have a stable internet connection and a strong signal. If you still don't receive the OTP after clicking "send," try contacting the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in, use the same active number. If the number has changed, send your correct KYC details to customer support via email to update your account. This will enable the transfer of your account to the new number.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. Once installed, you should be able to log in and access the updated features without any problems. This should allow you to continue playing the app without any issues.
Most Asked Questions Related To Withdraw In The reddybook club:
Q1: What is the minimum withdrawal amount in the reddybook club?
In this app, a minimum withdrawal amount of Rs. 100 is allowed, which is higher than other apps. Withdrawals are only possible for the earnings obtained from gaming, not the bonus amounts. This means users can withdraw the money they've earned, but not the bonus rewards.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure all your Know Your Customer (KYC) details are completed and saved within the app. This includes linking your Aadhar card, UPI, and all relevant bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically complete the process within 3 hours, a significant reduction from the initial 30 minutes. However, occasional payment delays can cause a wait time of up to 24 hours. This discrepancy may occur when processing payments.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn. Any winnings earned using the bonus amount can be withdrawn. This means you can access the money you win, but not the bonus itself.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings, where you'll see if the withdrawal request has been processed. If not, don't worry, the funds will be added to your wallet account within 24 hours. If the issue persists, you can contact their care centre for further assistance.