rummy club

rummy club App support

Contact
+91 2964666294

Adress
Indian
Maharashtra
Mumbai City
postalCode:400001

Most Asked Questions In The rummy club:

Q1: How to log in after installing the rummy club?

To log in, open the app and enter your registered mobile number, then verify the One-Time Password (OTP) sent to you. This will securely authenticate your account without requiring a password or email login. You can easily access your account using this convenient method.

Q2: What should I do if I am not getting OTP?

To start this process, check your internet connection for a strong signal. If you're still experiencing issues, wait for the OTP to be sent after clicking the "send OTP" button. If you don't receive the OTP, you can reach out to the app's support system via live chat for assistance.

Q3: What should I do if I am not able to log in with my old number?

To log in successfully, use the same active number. If your number has changed, submit your updated KYC (Know Your Customer) details to customer support via email to facilitate account transfer. This will help expedite the process.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the app from your device. Download the latest version of the app and then try to log in and play again. This should allow you to access the updated app without any problems.

Most Asked Questions Related To Withdraw In The rummy club:

Q1: What is the minimum withdrawal amount in the rummy club?

The app allows a minimum withdrawal of Rs. 100, which is a higher amount compared to other apps. Withdrawals are only possible for earnings from gaming, not for bonus rewards. This means users can't withdraw bonus money collected, only the money earned through gaming activities.

Q2: Is it necessary to do KYC for withdrawal?

To proceed, please complete and submit all required KYC details within the app, which includes saving your Aadhar card, UPI information, and bank details. This will ensure a smooth transaction process. Filling out this essential information is mandatory to continue.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services can complete the process within 30 minutes to 3 hours. However, payment processing may occasionally be delayed, requiring a wait of up to 24 hours. This delay mainly affects the payment step, not the overall completion time of the process.

Q4: Why is the bonus balance not being withdrawn?

The bonus funds can only be used for gaming purposes, and any winnings earned from these funds can be withdrawn. You cannot withdraw the bonus amount itself, only the profits made with it. Any winnings from gaming with the bonus can be withdrawn.

Q5: Withdraw failed, money did not come, what should I do?

To resolve the issue, check your transaction history in the settings for any pending withdrawal requests. If your withdrawal is failing, don't worry, the funds will be added to your wallet account within 24 hours. If the issue persists, you can contact their care centre for assistance.

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