rummy club

rummy club App support

Contact
+91 9168981255

Adress
Indian
Karnataka
Gulbarga
postalCode:585101

Most Asked Questions In The rummy club:

Q1: How to log in after installing the rummy club?

To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to authenticate your login. This process eliminates the need for a password or email login.

Q2: What should I do if I am not getting OTP?

To resolve the issue, first, check your internet connection for a strong signal. If you receive a weak signal, wait for it to improve, then click "send OTP". If you don't receive the OTP within the given time, contact the app's support system through live chat for assistance.

Q3: What should I do if I am not able to log in with my old number?

To resolve the issue, try logging in with your active number. If the number has changed, send your updated KYC details to the customer support system via email to assist with account transfer. This will help you successfully shift your account.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the app from your device. Afterwards, download the latest version and you'll be able to log in and play without any problems. This should give you a seamless experience with the updated app.

Most Asked Questions Related To Withdraw In The rummy club:

Q1: What is the minimum withdrawal amount in the rummy club?

In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are limited to the money earned from gaming, not bonus amounts. This means you can access your gaming earnings but not bonus rewards.

Q2: Is it necessary to do KYC for withdrawal?

To proceed, please ensure all your Know Your Customer (KYC) details are completed and submitted within the app. This includes saving your Aadhar card, UPI information, and bank details for verification purposes.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services typically streamline the process within 30 minutes to 3 hours. However, occasional delays in payment processing may require waiting for up to 24 hours. This can sometimes extend the overall process duration beyond the usual timeframe.

Q4: Why is the bonus balance not being withdrawn?

The bonus funds can only be used for gaming purposes and cannot be withdrawn. Any winnings earned from playing with the bonus funds are eligible for withdrawal. The bonus money itself, however, remains non-withdrawable.

Q5: Withdraw failed, money did not come, what should I do?

To resolve the issue, check your transaction history in the settings to see if your withdrawal request is being processed. If it's not showing up, don't worry, the funds will be added to your wallet account within 24 hours. If you still encounter issues, you can reach out to their care centre for assistance.

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