rummy club

rummy club App support

Contact
+91 5434244538

Adress
Indian
Odisha
Rourkela
postalCode:769001

Most Asked Questions In The rummy club:

Q1: How to log in after installing the rummy club?

To log in, open the app and enter your registered mobile number to receive an OTP. Once you verify the OTP, you'll be logged in securely without needing a password or email. This convenient method allows for easy access to your account.

Q2: What should I do if I am not getting OTP?

To proceed, check your internet connection for a strong signal. Wait for a secure connection, then click "send OTP" for the code to be sent, after which a time limit applies. If you don't receive the OTP, use the app's live chat support for assistance.

Q3: What should I do if I am not able to log in with my old number?

To log in to your account, use the same active phone number. If the number has changed, submit your updated KYC (Know Your Customer) details to the customer support via email to facilitate account transfer. This will help shift your account to the new phone number.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the app from your device and then download the latest version. Once you've installed the updated app, you should be able to log in and start playing without any problems. This should ensure a smooth and hassle-free gaming experience.

Most Asked Questions Related To Withdraw In The rummy club:

Q1: What is the minimum withdrawal amount in the rummy club?

In this app, the minimum withdrawal amount is Rs. 100, which is higher compared to other apps. Only the money earned from gaming can be withdrawn, excluding bonus amounts. Withdrawals can only be made from the earnings, not the bonus money collected.

Q2: Is it necessary to do KYC for withdrawal?

To proceed, please ensure that all your Know Your Customer (KYC) details are completed and submitted within the app. This includes saving your Aadhar card, UPI information, and bank details.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services can complete a process in 30 minutes to 3 hours. However, delays in payment processing may occur, requiring users to wait up to 24 hours for resolution. This delay is a notable exception to the app's generally efficient services.

Q4: Why is the bonus balance not being withdrawn?

The bonus money can only be used for gaming and cannot be withdrawn by anyone else. Any winnings earned from playing games with the bonus amount can be withdrawn. This means you can cash out the money won, but the bonus itself remains non-withdrawable.

Q5: Withdraw failed, money did not come, what should I do?

To resolve the issue, first check your transaction history in the settings. If your withdrawal request is failing, don't worry, as the funds will be added to your wallet account within 24 hours. If this doesn't happen, you can reach out to their care centre for assistance.

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