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Most Asked Questions In The rummy gold - indian:
Q1: How to log in after installing the rummy gold - indian?
To log in, open the app and enter your registered mobile number, then verify the OTP sent to your number. This will securely authenticate you without requiring a password or email. Once verified, you can easily log in to the app.
Q2: What should I do if I am not getting OTP?
To begin, check your internet connection for a strong signal. If you're still unable to receive the OTP after clicking "send," wait for the allotted time to pass. If you don't receive the OTP, try contacting the app's support system via live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, use the same active number. If the number has changed, submit your updated KYC details via email to the customer support system to facilitate account transfer. This will help resolve any login issues and complete the account shifting process.
Q4: You are getting blackout and the app is not opening?
Uninstall the app from your device to clear any issues. Then, download the latest version from the app store. This should resolve the problem, allowing you to log in and play the updated app without any issues.
Most Asked Questions Related To Withdraw In The rummy gold - indian:
Q1: What is the minimum withdrawal amount in the rummy gold - indian?
The app allows users to withdraw a minimum of Rs. 100, a higher withdrawal amount compared to other apps. Withdrawals are limited to the money earned from gaming, not including bonus amounts. This means users can only withdraw their actual earnings from gaming activities.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure that you have completed and submitted all required KYC (Know Your Customer) details within the app. This includes saving your Aadhar card, UPI ( Unified Payments Interface) information, and bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services allow the process to be completed in 30 minutes to 3 hours. However, some users may experience payment delays, requiring them to wait up to 24 hours. Despite this, the app's primary functions operate efficiently and within a reasonable timeframe.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn by anyone else. You can withdraw winnings earned from playing games with the bonus amount, but the bonus itself remains non-withdrawable.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings. If your withdrawal request fails, the funds will be added to your wallet account within 24 hours. If this doesn't happen, you can contact the care centre for assistance.