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Most Asked Questions In The rummy ola:
Q1: How to log in after installing the rummy ola?
To log in, open the app and enter your registered mobile number to receive a verification code. Verify the OTP (One-Time Password) to securely access your account. This method eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To proceed, ensure your internet connection is stable and strong. If you still encounter issues, click on send OTP and wait for the allotted time. If you don't receive the OTP, you can reach out to the app's support system via live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, use the same active number. If your number has changed, submit your correct KYC (Know Your Customer) details to our customer support via email to facilitate a smooth account transfer.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. Once the update is installed, you should be able to log in and start playing without any problems. This should provide a smooth and stable gaming experience.
Most Asked Questions Related To Withdraw In The rummy ola:
Q1: What is the minimum withdrawal amount in the rummy ola?
In this app, you can withdraw a minimum of Rs. 100, which is higher than many other apps. However, bonuses cannot be withdrawn, only the money earned from gaming activities. This means you can only withdraw the monetary rewards you've earned through gameplay.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please complete and submit all required KYC details within the app. This includes saving your Aadhaar card, UPI information, and all relevant bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically process transactions within 30 minutes to 3 hours. However, in some cases, payment delays may occur, requiring a wait of up to 24 hours. This delay is an exception to the usual quick processing time.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn by anyone other than the account owner. Any winnings earned while using the bonus can be withdrawn. This means the bonus itself has restrictions, but winnings from it do not.
Q5: Withdraw failed, money did not come, what should I do?
To check on a failed withdrawal, go to the settings and review your transaction history. If the issue persists, your funds will be added to your wallet account within 24 hours. If this doesn't happen, you can reach out to their care centre for assistance.