stake

stake App support

Contact
+91 7712924351

Adress
Indian
Karnataka
Thiruvananthapuram
postalCode:695001

Most Asked Questions In The stake:

Q1: How to log in after installing the stake?

To access the app, enter your registered mobile number and verify the OTP (one-time password) sent to you. This will securely log you in without the need for a password or email ID. The mobile number verification process provides a convenient and hassle-free login experience.

Q2: What should I do if I am not getting OTP?

To send the OTP, you need to check your internet connection for a strong signal. If you still don't receive the OTP, wait for the designated time to elapse before contacting the app's support system through live chat.

Q3: What should I do if I am not able to log in with my old number?

To log in successfully, use the same active phone number. If your phone number has changed, please submit your updated KYC (Know Your Customer) details to our customer support team via email. This will facilitate the transfer of your account to the new number.

Q4: You are getting blackout and the app is not opening?

To fix the issue, you need to uninstall the app from your device. Once uninstalled, download the latest version of the app and try logging in again. This should allow you to play the updated app without any problems.

Most Asked Questions Related To Withdraw In The stake:

Q1: What is the minimum withdrawal amount in the stake?

In this app, the minimum withdrawal amount is Rs. 100, which is higher than other apps. Withdrawals are only for the money earned from gaming, not bonus amounts. This means users can cash out their winnings but not any reward or bonus they may have received.

Q2: Is it necessary to do KYC for withdrawal?

To complete your registration, please ensure all Know Your Customer (KYC) details are uploaded and saved within the app. This includes uploading your Aadhaar card and saving your UPI and bank account information.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services can complete the process in a timeframe of 30 minutes to 3 hours. However, payment delays can occur, requiring a wait of up to 24 hours. This delay can add to the overall completion time, extending it beyond the initial estimate.

Q4: Why is the bonus balance not being withdrawn?

The bonus funds can only be used for gaming and cannot be withdrawn. Any winnings earned with the bonus can be withdrawn. The bonus itself, however, cannot be withdrawn by players.

Q5: Withdraw failed, money did not come, what should I do?

To troubleshoot a failed withdrawal request, first check your transaction history in the settings. If the issue persists, the funds will be added to your wallet account within 24 hours. If you encounter further issues, you can seek assistance from the care centre.

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