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Most Asked Questions In The wingo game:
Q1: How to log in after installing the wingo game?
To log in, open the app and enter your registered mobile number to receive a Verification Code (OTP). Enter the OTP to verify your identity, and you'll be logged in without needing a password or email. This convenient method allows for easy and secure access to your account.
Q2: What should I do if I am not getting OTP?
To start, check your internet connection and wait for a strong signal. If you still don't receive an OTP, try clicking on send OTP again and wait for the allotted time. If the OTP doesn't arrive, you can contact the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, use your active phone number. If your phone number has changed, update your KYC details and submit them to the customer support system via email to shift your account. This will facilitate a smooth transfer process.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device. Then, download the latest version of the app and you will be able to log in and play without any problems.
Most Asked Questions Related To Withdraw In The wingo game:
Q1: What is the minimum withdrawal amount in the wingo game?
In this app, you can withdraw a minimum of Rs. 100, which is a higher minimum withdrawal amount compared to other apps. Withdrawals are only possible for earnings from gaming activities, not for bonus amounts collected. This means you can withdraw money you've earned from gaming, but not any bonus rewards.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please complete and submit all required KYC details in the app, including saving your Aadhar card, UPI, and all bank details. This information is necessary for the onboarding process. Saving these details securely will enable you to access the app's features.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically allow the process to be completed within 30 minutes to 3 hours. However, occasional delays with payments may extend the wait time to up to 24 hours.
Q4: Why is the bonus balance not being withdrawn?
The bonus money can only be used for gaming purposes and cannot be withdrawn by anyone else. You can withdraw the winnings earned from playing games using the bonus amount. The bonus funds themselves are not withdrawable, only the profits made from them.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings to see if your withdrawal request is failing. If so, don't worry, as the funds will be added to your wallet account within 24 hours. If the issue persists, contact their care centre for assistance.