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Most Asked Questions In The winmatch:
Q1: How to log in after installing the winmatch?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to complete the login process. Once verified, you can log in without needing a password or email.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection for a strong signal and wait for it to stabilize. If you still don't receive the OTP, click "send OTP" again and wait for the allotted time. If the OTP doesn't arrive, you can contact the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To access your account, try logging in with the same active number. If the number has changed, send your proper KYC details to the customer support system via email to facilitate a smooth account transfer. This will help resolve the issue and get your account up and running.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. This should allow you to log in and access the updated app without any problems. Once installed, you can proceed to play the app as usual.
Most Asked Questions Related To Withdraw In The winmatch:
Q1: What is the minimum withdrawal amount in the winmatch?
In this app, users can withdraw a minimum of Rs. 100, which is a higher than average withdrawal amount compared to other apps. Withdrawals are only possible for earnings from gaming, and bonus funds cannot be withdrawn. Users can access their earned gaming funds for withdrawal.
Q2: Is it necessary to do KYC for withdrawal?
You are required to complete and submit your Know Your Customer (KYC) details within the app, which should include saving your Aadhar card, UPI information, and bank details. This ensures a secure and seamless experience. Failure to do so may delay or prevent further progress.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically complete the process within 3 hours, a significant improvement from 30 minutes. However, occasional payment delays can cause a wait of up to 24 hours. This may affect the overall processing time, making it a consideration for users.
Q4: Why is the bonus balance not being withdrawn?
The bonus money can only be used for gaming purposes and cannot be withdrawn by anyone else. Any winnings earned from playing games with the bonus amount can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings section. If your withdrawal request is pending, don't worry, it should be added to your wallet account within 24 hours. If it doesn't, you can reach out to their care centre for assistance.