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Most Asked Questions In The winmatch:
Q1: How to log in after installing the winmatch?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify this code to securely access your account without needing a password or email. This convenient method allows for easy login.
Q2: What should I do if I am not getting OTP?
To resolve this issue, check your internet connection for a strong signal and wait for the OTP to be sent. If you don't receive the OTP after waiting, you can contact the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, try using the same active mobile number. If the number has been changed, submit your correct KYC documents to the customer support team via email to facilitate account transfer. This will help resolve the login issue.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. Once you've installed the updated app, you should be able to log in and access it without any problems. This should allow you to play the app without any issues.
Most Asked Questions Related To Withdraw In The winmatch:
Q1: What is the minimum withdrawal amount in the winmatch?
In this app, users can withdraw a minimum of Rs. 100, which is higher than other available options. Withdrawals can only be made from gaming earnings, not from bonus amounts collected. This allows users to redeem their hard-earned earnings in a more substantial minimum amount.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure all your Know Your Customer (KYC) details are complete and saved within the app. This includes linking your Aadhar card, UPI, and bank account information. Saving these details will enable a smoother experience within the app.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services enable a relatively quick process, taking between 30 minutes to 3 hours. However, payment processing can sometimes be delayed, resulting in a wait time of up to 24 hours. This delay may occur occasionally, but the overall process remains relatively efficient.
Q4: Why is the bonus balance not being withdrawn?
You can only use the money earned from the bonus within your gaming account, it cannot be withdrawn. The funds earned from playing games with the bonus amount are available for withdrawal.
Q5: Withdraw failed, money did not come, what should I do?
To check the status of your withdrawal request, go to the settings and review your transaction history. If the issue persists, don't worry, the money will be added to your wallet account within 24 hours. If you still experience issues, you can reach out to their care centre for assistance.